• With over 15 years of experience, the team is made up of industry leaders who are here to help you along your wine journey. We have access to some of the world’s finest suppliers and private collections.
• A commitment to excellence, from sourcing wines with impeccable provenance to a personalised and dedicated service.

You can purchase via our Online store or from our bespoke tailored offers via our Private Client Brokers.

We accept Visa, Mastercard, American Express, PayPal and Bank Transfer

• No. You can order in any quantity or combination you like. The World of Wine encourages you to explore different wines.

• Yes, we buy wines from private collections. Please contact our team at valuations@theworldofwine.com.au
• We purchase wines upfront or via a consignment model. 
• We only deal with private collectors that have carefully stored their wines.

• If the product is in stock, the order will be dispatched within 2 business days (usually within 24 hours) and delivery to you will vary based on your location.
• If the product is coming from one of our suppliers, dispatch could take 5-7 business days
• Please view this page for estimated delivery transit times depending on your location
• International Market Place Orders: Dispatch is usually within 3-4 months from the date of the order, these details will be visible when confirming the order

• Delivery is calculated at checkout based on your postcode
• Please refer to our delivery page for comprehensive details on shipping charges within Australia
• This cost covers all insurance and handling costs
• The World of Wine offers free freight special offers (keep an eye out)
• For all International Shipping enquires, please contact our customer service team on info@theworldofwine.com.au

• If you have provided delivery instructions online or through your wine broker, the courier will adhere to these directions
• If you haven’t provided any delivery instructions, we will use Australia Post and they will leave a card for you to collect at your local Post Office

• Yes, providing the order hasn’t shipped. Please contact us immediately to make any changes.

• Yes, providing the order hasn’t shipped. A refund can be provided.
• If The World of Wine has ordered the wine from a supplier, you can cancel the order but a credit will be issued.
• International Market Place Orders can be cancelled but a credit will be issued.
• If the wines have shipped you can cancel the order, a credit will be issued once the stock is returned to The World of Wine. Freight is non-refundable.

• We do not ship wine when the temperature exceeds 30 degrees. We don’t compromise quality and excellence of our service. We do our best to monitor weather across the country.
• We will send your order, once the weather cools down and appreciate your understanding and patience during heat waves.

Some wines are extremely limited, if you can only add 6 bottles that means we only have 6 bottles left. If you’d like to secure more, please contact us and we will do our best to source it for you.

• The World of Wine has a tasting guarantee. We understand that everyone has individual tastes. If you are unhappy with your recent purchase, please contact us within 30 days of receiving the order to arrange a return.

Please see our Returns Policy Page for all the details.

The World of Wine uses the latest SSL (Secure Sockets Layer) encryption technology to protect the privacy, personal information and credit card details. We pride ourselves on ensuring your data is safe, allowing you to browse, select and purchase with a peace of mind.

All prices on our website include GST

Yes, a tax invoice will be issued with every order

A tax invoice is issued with all orders. Invoices can be used for tax deductions for tourists at TRS offices at the airport. The World of Wine is not responsible if the TRS office does not give you any tax deductions from your invoice.